A Primary User is a default username that is selected by the user to access eFiling.
To setup your primary username, follow the guide below:
Go to www.sars.gov.za and click on ‘Login’ under SARS eFiling.
If you are logging in using a username that is not associated with your individual tax type, the following screen will appear:
Enter your password associated with the displayed username and click‘Login’. You will now be routed to the Primary Login Credential Screen:
Select your default or primary username that you will be using in future. eFiling will only allow you to use one username in future.
If that primary username is different from what you have just used to log in, then you will have to capture the password associated with that username.
Click ‘Done’.
You will now be routed to the Welcome to eFiling page where you will be prompted to select your preferred method of communication.
Click ‘Continue’.
You will receive a ‘One Time Pin’ (OTP)via the preferred method.
Enter the last six digits of the OTP and click ‘Submit’:
You will then be required to accept the Terms and Conditions.
What is a portfolio and what are the different types?
A registered eFiler can act in different “roles” on eFiling (e.g. tax administrator). These “roles” are referred to as Portfolio Types. For example:
- Individual – a person acting as himself/herself to administer his/her own individual taxes.
- Tax Practitioner – a person registered with SARS and a Recognised Controlling Body (RCB) and has a signed power of attorney to act on behalf of another taxpayer.
- Organisation – a representative of a tax paying entity acting either as the representative taxpayer (e.g. Public Officer, Executor of an estate, etc.) or an appointed representative with a signed Power of Attorney in place.
To link portfolio(s), follow the guide below:
After accepting the Terms and Conditions, the next screen will define various portfolios.
Click ‘Continue’.
The next screen shows you all the portfolios that are linked to your ID number.
You will see that the username that you chose earlier as your primary username will be displayed as a linked portfolio.
Other portfolio(s) will be listed under Unlinked Portfolio(s).
You may choose to link one or all of these portfolios now or later using the associated passwords.
Click Link to link the portfolios and enter the password associated with the portfolio.
Please note that the same rights that were allocated to the portfolios by the administrator will still apply.
You can now access any linked portfolio and the clients listed under the portfolio by clicking the ‘Go to Portfolio’ button which takes you to the landing page for the selected portfolio.
To navigate between your various portfolios or link additional portfolios you will need to go to the ‘Portfolio Management’ Page.
To get to your portfolio management page, go to the eFiling Landing Page. Then click on My Profile and on the Portfolio Management sub-menu which will take you to the Portfolio Management Page.
Follow these easy steps to add a portfolio to your eFiling profile.
From your eFiling landing page, go to your ‘Portfolio Management’ page by selecting ‘My Profile’ on the Portfolio Management sub menu.
Click on ‘Add Portfolio’ on the top right hand side of your screen:
You will get a pop-up message where you must enter the Portfolio Name and select a Portfolio type from a dropdown menu.
Then click Add Portfolio.
message will indicate that your portfolio has been added successfully.
The added portfolio will be displayed under Linked Portfolios.
You are now able to add a client or clients to the portfolio that you have just added.
To add a new client, click the Go To Portfolio button associated with the new portfolio you have added.
Click Organisations, on the top of your screen.
Then Click Organisation on the left hand side of your screen.
Select the sub menu Register New to register your new client.
Complete all the fields, then click Continue.
Tick the group applicable to the taxpayer, then click Continue.
Check the information on the summary screen and click Continue.
On the next screen, select the tax types you want to register for by ticking the appropriate box. Then add the tax reference number.
When you are done, click Register.
If you get a message to set up banking details, then first set up banking details by Clicking Change Details on the left hand side and completing the bank details section. You can then select your tax types.
Go to Organisation and then select the sub menu, Change Details.
Update bank details.
Click Update Details.
If you have followed all the steps correctly, you will get a message indicating that your tax types have been successfully updated.
You could get a message that your tax type is awaiting verification. In this case SARS will send you correspondence via eFiling to upload supporting documents.
The correspondence will give you a case number and a link to upload the supporting documents.
To view the SARS correspondence, go to Pending Registration under Organisation. Then click on Open to view the notice from SARS.
If your case has been approved by SARS, you will be able to continue transacting.
Go to My Profile and select the Portfolio Management sub menu.
Select the portfolio under which you wish to invite a user, by clicking on Go To Portfolio.
On the top of your screen, select User.
Then on the left hand side of your screen, select User again.
Then select Invite a User.
Select Identity Type and make the applicable selection in the drop down.
Complete all the fields and click Invite .
The following page will display the roles one can assign to the user invited.
The invite will be sent to the user. You will be notified via email or SMS once the user accepts the invite.
